l8988 Terms and Conditions

These terms and conditions ("Agreement") form a legally binding agreement between the l8988 platform ("Platform", "we", "us") and the user ("you", "member"). By accessing or using this platform, you are considered to have read, understood and fully agreed to all of the following conditions.

Section 01
General Terms

l8988 is an online gaming platform that provides entertainment gaming services for users in Bangladesh. These terms apply to the website, mobile app and all related services.

These terms and conditions must be read together with our Privacy Policy, Responsible Gaming Policy and any special promotional terms. In the event of a conflict, these main terms and conditions shall prevail.

l8988 reserves the right to change, amend or update these terms at any time. Continued use of the platform after any changes means you have accepted the new terms.

Section 02
Eligibility and Age Limit

The following eligibility requirements must be met to register and use the l8988 platform:

• You must be 21 years of age or older (for ages 21+).
• You must be a legal resident of Bangladesh.
• You must have a valid bKash, Nagad or Rocket account.
• You must register in your own name and all information must be truthful.
• Online gaming must be lawful in the country or region where you are located.

Minors (under 21 years of age) are not permitted to open an account. We reserve the right to verify age at any time and may suspend an account until proof is provided.

Section 03
Account Registration

Each user may open only one account. Creating multiple accounts is strictly prohibited and may result in the cancellation of all accounts and forfeiture of balances.

3.1 Registration Information

At the time of registration you must provide accurate and complete information, including:

• Full name (as per national identity card).
• Valid mobile number.
• Date of birth (for age verification).
• Payment method details (bKash, Nagad or Rocket).

3.2 Account Security

It is your responsibility to keep your account password and login details confidential. If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately. l8988 is not responsible for losses arising from third-party access to your account.

Section 04
Deposits and Withdrawals

l8988 currently supports three payment methods: bKash, Nagad and Rocket. All transactions are completed in Bangladeshi Taka (BDT/৳).

4.1 Deposit Terms

• Deposits may only be made using a payment account registered in your own name.
• Deposits from third-party accounts are not accepted and will be returned.
• The minimum amount for each deposit is ৳500.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawals may be held if account verification has not been completed.
• Bonus funds cannot be withdrawn until the bonus wagering requirement has been met.
• Approved requests are generally processed within 1 hour.
• l8988 reserves the right to hold withdrawals under investigation in cases of suspicious activity.

Section 05
Bonuses and Promotions

l8988 regularly offers various bonuses and promotional offers. Each offer has its own specific terms, but the general conditions below apply to all.

5.1 Welcome Bonus

• The welcome bonus applies only once per new account.
• If a withdrawal is made while a bonus is active, the bonus and any associated winnings may be forfeited.
• The validity period of the bonus is 30 days from the date of issue.

5.2 VIP Cashback Program

l8988 has four VIP tiers. Each tier comes with a weekly cashback benefit:

Advancement to a higher tier depends on your activity on the platform. Cashback is automatically credited to your account every Monday.

5.3 General Bonus Rules

• One bonus cannot be used alongside another bonus unless explicitly stated.
• l8988 reserves the right to forfeit the bonus and associated winnings in the event of a breach of bonus terms.
• l8988 may change, suspend or cancel any promotion at any time.

Section 06
Gaming Rules

l8988 offers slots, casino games, fishing games, sports betting and many other types of games. All games are operated in a fair and transparent manner.

• Game outcomes are determined by a verified Random Number Generator (RNG).
• If a game is cancelled due to a technical error, the wagered amount will be refunded.
• If you have a dispute regarding the outcome of any game, please contact the support team.
• In the event of a disconnection during a game, the result saved in the l8988 system will be considered final.

Section 07
Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation and legal action:

• Creating or operating multiple accounts.
• Bonus abuse, exploiting system errors or fraud.
• Hacking, malware or attempting to breach platform security.
• Money laundering or use of illegal funds.
• Attempting to access another user's account.
• Playing games using automated bots or software.
• Operating an account using a false identity or false information.

Section 08
Account Suspension and Closure

8.1 Suspension by l8988

l8988 reserves the right to temporarily or permanently close any account in the following circumstances:

• Any breach of these terms and conditions.
• If the information provided is found to be false or misleading.
• Suspicion of money laundering or fraud.
• Direction from a legal authority.

8.2 Closure by Member

You may request the closure of your account at any time through our support team. Any pending bonus wagering or withdrawal requests must be settled before the account is closed.

Section 09
Responsible Gaming

l8988 places the highest priority on responsible gaming. We believe gaming should be for enjoyment, not addiction.

• You can set your own deposit limits, session time and betting limits.
• Use the self-exclusion facility if needed.
• If you experience gaming problems, contact our support team or seek professional help.

Visit our Responsible Gaming page for more details.

Section 10
Privacy and Data Protection

The collection, storage and use of your personal information is governed by our Privacy Policy. l8988 does not sell your information to third parties.

By using the platform you are consenting to our privacy policy. We use SSL encryption to keep your data secure and to ensure fair play.

Section 11
Limitation of Liability

l8988 is not liable in the following situations:

• Service interruptions caused by natural disasters, internet outages, or third parties.
• If a game is disrupted due to the user's own device or connection issues.
• Account damage resulting from the user's own negligence or carelessness.
• Third-party fraud or unauthorized access that occurred as a result of the user's failure to maintain security.

l8988's maximum liability will never exceed the amount of the disputed transaction.

Section 12
Terms & Conditions Changes

l8988 reserves the right to modify these terms and conditions at any time. For significant changes, we will post a notice on the platform or notify you by email.

Continuing to use the platform after updated terms have been published will be considered as your acceptance of the new terms. It is therefore recommended that you check this page regularly.

Section 13
Contact

If you have any questions, clarifications, or complaints about these terms and conditions, please contact our support team:

• 24/7 Live Chat — support is available in Bengali.
• Email: [email protected]

Our support team is available 24 hours a day, every day, to assist you in Bengali. Any dispute or complaint will be resolved in a fair and transparent manner.